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![]() I'm a business traveller and used to stay in that hotel several times per year, so I thought it was a real upgrade (not a marketing scam) After I was assigned to another room, the AC unit was also non operational and I woke up with a dead cockroach by my bed (see picture). ![]() The funny thing here is that the staff at the front desk told me that I was "upgraded" to that room. the AC unit in the room did not work and the room itself smelled like moisture and it was very outdated. I was assigned a room in the "Classic" section of the Hotel. One feedback is try to put all of your valuable belongings in locker.Also,I would suggest the hotel authority to take some extra care on the security part. I want to appreciate the hospitality always being provided by Leslie & Fernando which makes my stay more comfortable and homely.Also Fidel was there every time to help out.Overall the stay was good. ![]() But the best part I loved is the business lounge.Staff over business lounge always provides you a warm welcome and excellent variety of snacks. There are couple of restaurant within the Hotel with good varieties.The breakfast is very good with wide variety and tasty. This hotel is situated in an excellent location just beside the tourist spot "Ángel de la Independencia".The hotel is equipped with all modern amenities with a nice lobby furnished with some superb paintings and stuff are very much friendly and helpful. As I am a Titanium elite member of Marriott Bonvoy group, I always prefer to stay in Marriott / Sheraton group of hotels. I was in Mexico City for a 1 week business trip in end of July.
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